Returns and exchange

Return of items

As a customer, you have a 365-day right of cancellation. In case you regret your purchase, a return label and return form are enclosed with your order. The enclosed return form must be completed, so that we can process your return order as quickly as possible. If you have lost your return form, you can print it here.

The item must be returned in original packaging and in the same condition as when received. As a customer, you are obliged to pay for the return shipment yourself. The package includes a return label that you can use. If you use this, EUR 9 will be deducted from the refunded amount. The return package must be delivered to a UPS Access Point or a DPD Parcel Shop.

It is usually not possible to change or cancel an order once it is placed. You must pay the carriage cost for returning the product to us, and you are liable in case of damage during the return transport. It is not possible to change your mind about a purchase by refusing to accept the product. If you fail to collect your package and it is returned to us non-collected, an amount of EUR 9 will be deducted from your order.

Your money will automatically be reimbursed to the same credit card you used to purchase the item. Please note that the return process can take up to 14 days.

Items must be returned to the address:
Fashion Shopping
Sletten 59A
DK-7500 Holstebro

VAT: 31327369

Do not send the item back cash on delivery.

Exchange

If you wish to exchange the item to a different size or a different item, please place a new order on the webshop.

Return of items with a quantity discount

If you have purchased an item with a quantity discount, the discount will be voided if you return a number of items that would have prevented the discount from being applied in the first place.